How buel works & FAQ

Psssst!

Explore this cutaway image of a buel bowl to discover the secret...
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Outer buel (the shell)

The outer buel protects the hidden water moat from errant food scraps. These come in a variety of colours. Check out the shop to see our range.

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Hungry ants!

Ants can climb the side of the water tank, but are unable to make their way to the outer shell and therefore the food bowl.

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Steel bowl

Where dinner is served. This lifts out for easy cleaning and feeding. We've created a unique matte finish on these (optional) which you won't find anywhere else.

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Hidden water moat

The secret to keeping ants at bay. This hidden water moat makes it all but impossible for ants to get to the food.

FAQ

All your buel questions answered!

Yes!

Buel has been extensively tested with common Australian black ants. Just ensure you top up the water tank every now and again.

All buels are made in Melbourne, Australia.

buel for cats and small dogs holds 250ml of food. In our experience, this is more than adequate for animals weighing up to 8 or 9 Kg. We recommend you compare the dimensions (shown on each product page) with your existing bowls if you are unsure.

This depends on the weather and temperature, but since the tank is covered by the inner steel bowl, it generally lasts for a surprisingly long time i.e. many weeks. Just use the supplied water cup to add a little more from time to time. The internal water gauge makes this a breeze.

All buels are hand-made, specifically for you. This usually takes us between 5 and 10 business days. After this, it's the standard Australia Post shipping times. If you need a buel in a hurry, please reach out to us on hello@buelbowl.com.au and we will see what can be done to help.

The steel feeding bowl is dishwasher friendly.

If you need to wash your buel (the colourful outer part), ensure you use a hand-wash with warm (not hot) soapy water.

We are here for you! Just reach out on hello@buelbowl.com.au and we will happily accommodate as we can! We aim to respond to all queries within a day or so.

Good question! But the story is quite simple, it's the nickname of one of my cats. His full name is Edward and he is pictured on the home page. :)